Valid CIS-HAM Exam Topics - CIS-HAM Actual Exam

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ServiceNow is a cloud-based platform that offers a range of services for IT operations management (ITOM), IT service management (ITSM), and IT business management (ITBM). As an enterprise solution, ServiceNow is widely used by organizations to manage their IT assets, services, and operations. To ensure that professionals possess the necessary skills and expertise to implement ServiceNow's Hardware Asset Management (HAM) module, the company offers the Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) Exam.

Obtaining the CIS-HAM certification demonstrates that an individual has a thorough understanding of ServiceNow hardware asset management solutions and is capable of implementing and managing these solutions effectively. Certified Implementation Specialist - Hardware Asset Management certification is recognized globally and is highly valued by employers. It is an excellent way for individuals to enhance their career prospects and demonstrate their expertise in hardware asset management using the ServiceNow platform.

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ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q135-Q140):

NEW QUESTION # 135
What information would you track for a configuration item (CI) versus an asset? (Choose two.)

A. Financial
B. Contractual
C. Operational
D. Lifecycle
E. Relationship

Answer: A,B

NEW QUESTION # 136
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?

A. Now Mobile App
B. Now Procurement App
C. Now Onboarding App
D. Now Agent Mobile App

Answer: D

Explanation:
According to the ServiceNow Hardware Asset Management documentation, the Now Agent Mobile App is a mobile application that enables users to perform various asset management tasks on the go, such as creating assets, performing inventory audits, and receiving assets1. The Now Agent Mobile App provides access to the following features2:
* Asset Receiving: Users can receive multiple assets against a purchase order using a mobile device.
Users can scan barcodes or QR codes to identify assets and update their status and location.
* Asset Inventory Audit: Users can manage assets across locations with simplified mobile inventory processes. Users can scan barcodes or QR codes to verify assets and update their information. Users can also view audit results and resolve discrepancies.
* Asset Creation: Users can create new assets using a mobile device. Users can scan barcodes or QR codes to populate asset fields and assign them to stockrooms or users.
The other options, Now Procurement App, Now Mobile App, and Now Onboarding App, are not related to hardware asset management. The Now Procurement App is a mobile application that enables users to manage purchase orders, requisitions, and contracts3. The Now Mobile App is a mobile application that enables users to access ServiceNow services and information, such as requesting items, viewing incidents, and checking assigned assets. The Now Onboarding App is a mobile application that enables users to complete onboarding tasks, such as signing documents, enrolling in benefits, and setting up devices. References:
* ServiceNow Hardware Asset Management: Now Agent Mobile App
* ServiceNow Hardware Asset Management: Mobile Asset Management
* ServiceNow Hardware Asset Management: Now Procurement App
* [ServiceNow Hardware Asset Management: Now Mobile App]
* [ServiceNow Hardware Asset Management: Now Onboarding App]

NEW QUESTION # 137
What are baseline asset states? (Choose three.)

A. Consumed
B. In Stock
C. Exported
D. Retired
E. Duplicate

Answer: A,B,D

Explanation:
Baseline asset states are the predefined states that represent the lifecycle stages of hardware assets in the ServiceNow platform1.
Baseline asset states are used to track the status, location, and ownership of hardware assets, as well as to trigger workflows and tasks for asset management2.
The baseline asset states are: In Stock, In Use, In Repair, In Transit, Retired, Consumed, and Duplicate1.
In Stock means the asset is available in a stockroom and ready for deployment1.
Consumed means the asset is used up or depleted, such as a toner cartridge or a battery1.
Retired means the asset is no longer in use and has been disposed of or recycled1. Reference:
Baseline asset states
Hardware Asset Management overview

NEW QUESTION # 138
A contract can be cancelled when the State is what?

A. Inactive
B. Rejected
C. Expired
D. Active

Answer: D

Explanation:
According to the ServiceNow Hardware Asset Management documentation, a contract is a record of the terms and conditions that govern the relationship between a vendor and an organization. A contract can have different states that indicate its status and lifecycle. The states are:
Draft: The contract is being created or modified and has not been submitted for approval.
Requested: The contract has been submitted for approval but has not been approved yet.
Active: The contract has been approved and is in effect. You can cancel the contract in this state, if you want to terminate it before its end date due to various reasons, such as breach of contract, mutual agreement, or vendor performance1.
Expired: The contract has reached its end date and is no longer valid. You cannot cancel the contract in this state, but you can renew it or extend it.
Renewed: The contract has been renewed for another term with the same or modified terms and conditions. You cannot cancel the contract in this state, but you can renew it or extend it again.
Extended: The contract has been extended beyond its original end date with the same terms and conditions. You cannot cancel the contract in this state, but you can renew it or cancel it.
Canceled: The contract has been terminated before its end date. You cannot cancel the contract in this state, but you can reactivate it or delete it.
Rejected: The contract has been rejected by the approver. You cannot cancel the contract in this state, but you can edit it or delete it.
Reference:
ServiceNow Hardware Asset Management: Contract and renewal management
ServiceNow Hardware Asset Management: Contract states

NEW QUESTION # 139
When using transform maps to transform imported hardware model data to your desired asset tables, what option do you set to uniquely identify the same asset in order to merge/update records?

A. Combine
B. Unique identifier
C. Unique target
D. Consolidate
E. Unique source
F. Coalesce

Answer: F

Explanation:
Explanation
Transform maps are used to transform imported hardware model data from an import set table to a target table, such as the Product Catalog or the Asset table1 Coalesce is an option that you can set on a field mapping to uniquely identify the same asset in order to merge or update records2 Coalesce means that the field is used as a unique key. If a match is found using the coalesce field, the existing record is updated with the imported information. If no match is found, a new record is inserted2 Coalesce helps to prevent duplicate records and ensure data consistency2 You can set coalesce on one or more fields in a transform map, but at least one coalesce field is required2 The other options, B. Consolidate, C. Unique identifier, D. Unique source, E. Unique target, and F.
Combine, are not valid options for setting the unique identification of assets in transform maps References: 1: Creating New Transform Maps - ServiceNow 2: [Coalesce - ServiceNow]

NEW QUESTION # 140
......

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